Welcome to Professional Answering Service LLC
Concorde Communications is the time saving answering service solution you’ve been looking for. We are able to help you manage:
Concorde Communications has cost effective solutions no matter what the size of your business. On average we save our clients hundreds of dollars each month by:
Concorde Communications saves your office staff and personnel time and energy allowing them to place their efforts towards running the business more efficiently, giving you:
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Concorde Communications Offers Award Winning Service For Your Business
Professional Answering Service LLC has been offering quality answering services since 1993. Our highly qualified staff is on call 24 hours a day to help your business take the next step toward providing more efficient and higher quality care to your customers.
At Professional Answering Service LLC we care about your business the way you care for your clients, and we provide highly customizable features tailored to fit your specific needs.
- Receptionist Service – Our professionally trained live operators will be an extension of your own company, available to take calls 24 hours a day, 7 days a week.
- Call Screening – Our call center will not only answer your calls but also locate the requested staff member from your team.
- Live Message Relay – via call, text or e-mail, whichever you prefer.
- Emergency Dispatch – We keep your entire staff and customers well informed should an emergency arise.
- Client Meetings and Appointments – We will handle your clients’ incoming calls to schedule appointments, allowing you to focus on your company’s productivity and other important aspects of the business.
Make your customers even happier with an answering service that delivers fast, friendly solutions. We’ve developed custom call technologies that save you time and money, helping put your focus back into the success of your growing practice.
We begin with an initial phone conversation to determine your practice’s needs. Then we send you a proposal detailing our services based on the information you’ve provided. From there, you answer a questionnaire so that we can find out more about the customer interaction you want captured and how you would prefer it sent to you.
Tremendous pressure is put on your staff to handle calls. We can assist them during working hours when call volume is high, plus we can assist them off-hours by taking messages and making appointments. This way, they don’t spend half the morning catching up with the phone calls from over the weekend or the night before. Less energy spent means less stress for everyone! We guarantee a rapid response. No matter when associates need to reach you or your office, we provide the most advanced response systems anywhere.
To maintain a profitable business, nothing is more important than retaining customers and acquiring new ones. With more options than ever for clients seeking business, you need every advantage over your competition. But unfortunately, many companies fall short in one crucial area. It’s the vital factor that could be your weakest link, the major obstacle to growing your business even faster.